{"id":9,"date":"2025-07-29T09:03:46","date_gmt":"2025-07-29T06:03:46","guid":{"rendered":"https:\/\/startertemplatecloud.com\/g47\/?page_id=9"},"modified":"2025-07-29T09:03:46","modified_gmt":"2025-07-29T06:03:46","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/balkanclima386.bg\/ro\/terms-conditions\/","title":{"rendered":"Termeni \u0219i condi\u021bii generale"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em>Ultima actualizare: 29 iulie 2025.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Introducere<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prezentele Condi\u021bii Generale guverneaz\u0103 rela\u021biile dintre KLIMA 777 EOOD (denumit\u0103 \u00een continuare \u201eCompania\u201c, \u201enoi\u201c), UIC: 207509984, cu sediul social \u0219i adresa de administrare: Ruse, str. Neofit Rilski 48B, e-mail: <a href=\"mailto:service@balkanclima386.bg\">service@balkanclima386.bg<\/a>, tel.: +359 82 595 059 \u0219i utilizatori\/clien\u021bi (denumi\u021bi \u00een continuare \u201eDumneavoastr\u0103\u201c, \u201eUtilizator\u201c, \u201eClient\u201c) atunci c\u00e2nd utilizeaz\u0103 magazinul online de la <a href=\"https:\/\/balkanclima386.bg\/ro\/\">balkanclima386.bg<\/a> (denumit \u00een continuare \u201eSite-ul\u201c).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prin utilizarea Site-ului, Utilizatorul este de acord cu ace\u0219ti Termeni \u0219i Condi\u021bii Generale.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Defini\u021bii<\/h2>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-fixed-layout\"><thead><tr><th>Termen<\/th><th>Sens<\/th><\/tr><\/thead><tbody><tr><td>Magazin online<\/td><td>Site-ul <a href=\"https:\/\/balkanclima386.bg\/ro\/\">balkanclima386.bg<\/a> pentru comer\u021bul electronic cu produse \u0219i servicii CLIMA 777 EOOD.<\/td><\/tr><tr><td>Utilizator<\/td><td>Orice persoan\u0103 fizic\u0103 sau juridic\u0103 care utilizeaz\u0103 serviciile Site-ului.<\/td><\/tr><tr><td>Client<\/td><td>Orice persoan\u0103 fizic\u0103 sau juridic\u0103 care achizi\u021bioneaz\u0103 produse sau servicii de pe Site.<\/td><\/tr><tr><td>Produse<\/td><td>Echipamente de aer condi\u021bionat, sisteme solare, sisteme de \u00eenc\u0103lzire, echipamente de ventila\u021bie.<\/td><\/tr><tr><td>Servicii<\/td><td>Instalare, service, \u00eentre\u021binere, consultan\u021b\u0103 \u0219i inspec\u021bii la fa\u021ba locului.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">3. Domeniul de ac\u021biune<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prezentele Condi\u021bii Generale se aplic\u0103 tuturor v\u00e2nz\u0103rilor de produse \u0219i servicii efectuate prin intermediul Site-ului pe teritoriul Republicii Bulgaria.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Produse \u0219i servicii<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">4.1. <strong>Categorii de produse<\/strong>:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Echipamente de aer condi\u021bionat<\/li>\n\n\n\n<li>Sisteme solare<\/li>\n\n\n\n<li>Sisteme de \u00eenc\u0103lzire<\/li>\n\n\n\n<li>Echipamente de ventila\u021bie<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4.2. <strong>Servicii<\/strong>:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Instalarea sistemelor de aer condi\u021bionat<\/li>\n\n\n\n<li>Instalarea sistemelor solare<\/li>\n\n\n\n<li>Instalarea sistemelor de \u00eenc\u0103lzire<\/li>\n\n\n\n<li>Repara\u021bii \u0219i service aparate de aer condi\u021bionat<\/li>\n\n\n\n<li>\u00centre\u021binerea aparatelor de aer condi\u021bionat<\/li>\n\n\n\n<li>Consultan\u021b\u0103 \u0219i inspec\u021bie la fa\u021ba locului<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. \u00cenregistrare \u0219i comand\u0103<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Comenzile pot fi plasate cu sau f\u0103r\u0103 \u00eenregistrare pe Site.<\/li>\n\n\n\n<li>La \u00eenregistrare, clientul trebuie s\u0103 furnizeze informa\u021bii corecte \u0219i actualizate.<\/li>\n\n\n\n<li>Prin confirmarea unei comenzi, Utilizatorul este de acord cu ace\u0219ti Termeni \u0219i Condi\u021bii Generale.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Pre\u021buri \u0219i plat\u0103<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Toate pre\u021burile sunt \u00een leva bulg\u0103re\u0219ti (BGN) \u0219i includ TVA.<\/li>\n\n\n\n<li>Compania \u00ee\u0219i rezerv\u0103 dreptul de a modifica pre\u021burile \u00een orice moment.<\/li>\n\n\n\n<li>Plata se poate face \u00een urm\u0103toarele moduri:\n<ul class=\"wp-block-list\">\n<li>Plat\u0103 la livrare<\/li>\n\n\n\n<li>Transfer bancar<\/li>\n\n\n\n<li>Plat\u0103 cu card de debit\/credit<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Livrare<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Livr\u0103rile se efectueaz\u0103 pe teritoriul Bulgariei prin intermediul companiilor na\u021bionale de curierat (Econt, Speedy etc.).<\/li>\n\n\n\n<li>Timpul de livrare este de obicei de 2-5 zile lucr\u0103toare, cu excep\u021bia cazului \u00een care se convine altfel.<\/li>\n\n\n\n<li>Costul livr\u0103rii se calculeaz\u0103 conform tarifului curierului \u0219i este indicat la plasarea comenzii.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Retragerea din contract. Returnarea bunurilor<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consumatorul are dreptul de a anula achizi\u021bia \u00een termen de 14 zile de la primirea bunurilor, f\u0103r\u0103 a invoca un motiv, conform Legii privind protec\u021bia consumatorilor.<\/li>\n\n\n\n<li>Pentru a-\u0219i exercita dreptul de retragere, clientul trebuie s\u0103 notifice Compania \u00een scris (prin e-mail sau po\u0219t\u0103).<\/li>\n\n\n\n<li>Produsele returnate trebuie s\u0103 fie \u00een starea lor original\u0103, f\u0103r\u0103 urme de utilizare, cu accesoriile \u0219i ambalajul complet.<\/li>\n\n\n\n<li>Compania ramburseaz\u0103 suma pl\u0103tit\u0103 \u00een aceea\u0219i modalitate prin care a fost efectuat\u0103 plata, \u00een termen de 14 zile de la primirea bunurilor returnate.<\/li>\n\n\n\n<li>Costurile de returnare sunt suportate de client.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">9. Garan\u021bie \u0219i reclama\u021bii<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Toate produsele sunt oferite cu garan\u021bie standard conform legisla\u021biei bulgare.<\/li>\n\n\n\n<li>Posibilitatea de garan\u021bie extins\u0103 \u00een func\u021bie de produsul specific.<\/li>\n\n\n\n<li>Reclama\u021biile sunt acceptate la adresa de e-mail sau la num\u0103rul de telefon de contact specificat.<\/li>\n\n\n\n<li>Garan\u021bia nu acoper\u0103 daunele rezultate din utilizarea sau instalarea necorespunz\u0103toare efectuat\u0103 de persoane neautorizate.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">10. Responsabilitate<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Compania nu este responsabil\u0103 pentru nicio \u00eent\u00e2rziere sau nelivrare din cauza unor circumstan\u021be de for\u021b\u0103 major\u0103.<\/li>\n\n\n\n<li>Toate imaginile \u0219i descrierile de pe site sunt cu titlu ilustrativ \u0219i pot diferi de produsele reale.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">11. Drepturile \u0219i obliga\u021biile p\u0103r\u021bilor<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Utilizatorul se angajeaz\u0103 s\u0103 utilizeze Site-ul \u0219i serviciile oferite cu bun\u0103-credin\u021b\u0103.<\/li>\n\n\n\n<li>Compania are dreptul de a \u00eentrerupe accesul la Site la detectarea unui abuz.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">12. Date cu caracter personal \u0219i confiden\u021bialitate<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Protec\u021bia datelor cu caracter personal se realizeaz\u0103 conform unui regulament separat <a href=\"https:\/\/balkanclima386.bg\/ro\/privacy-policy\/\" data-type=\"page\" data-id=\"3\">Politica de confiden\u021bialitate<\/a>, disponibil pe Site.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">13. Solu\u021bionarea litigiilor<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Toate litigiile vor fi solu\u021bionate prin acord reciproc. Dac\u0103 nu se poate ajunge la un acord, litigiul va fi trimis instan\u021bei bulgare competente pentru solu\u021bionare.<\/li>\n\n\n\n<li>Clientul poate utiliza, de asemenea, platforma electronic\u0103 de solu\u021bionare online a litigiilor (ODR) a Comisiei Europene: <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/consumers\/odr\/<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">14. Modific\u0103ri ale Termenilor \u0219i Condi\u021biilor Generale<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Compania are dreptul de a modifica ace\u0219ti Termeni \u0219i Condi\u021bii Generale prin publicarea versiunii curente pe Site. Modific\u0103rile vor intra \u00een vigoare din momentul public\u0103rii lor.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">15. Contacte<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru \u00eentreb\u0103ri despre ace\u0219ti Termeni \u0219i Condi\u021bii, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>E-mail: <a href=\"mailto:service@balkanclima386.bg\">service@balkanclima386.bg<\/a><\/li>\n\n\n\n<li>Telefon: +359 82 595 059<\/li>\n\n\n\n<li>Adresa: Ruse, strada Neofit Rilski nr. 48B, 7000, Bulgaria<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">16. Intrarea \u00een vigoare<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Prezentele Condi\u021bii Generale sunt adoptate \u0219i intr\u0103 \u00een vigoare la data de 29 iulie 2025 \u0219i sunt valabile p\u00e2n\u0103 la publicarea unei noi versiuni.<\/p>","protected":false},"excerpt":{"rendered":"<p>Ultima actualizare: 29 iulie 2025 1. Introducere Prezentele Condi\u021bii Generale guverneaz\u0103 rela\u021biile dintre KLIMA 777 EOOD (denumit\u0103 \u00een continuare \u201eCompania\u201c, \u201enoi\u201c), UIC: 207509984, cu sediul social \u0219i adresa de administrare: Ruse, Str. Neofit Rilski 48B, e-mail: service@balkanclima386.bg, tel.: +359 82 595 059 \u0219i utilizatori\/clien\u021bi (denumi\u021bi \u00een continuare \u201eDumneavoastr\u0103\u201c, \u201eUtilizator\u201c, \u201eClient\u201c) atunci c\u00e2nd utilizeaz\u0103 magazinul online\u2026<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"\u0421\u0438\u043c\u043e\u043d\u0430 \u0412\u0430\u0441\u0438\u043b\u0435\u0432\u0430","author_link":"https:\/\/balkanclima386.bg\/ro\/author\/s-vasileva\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/balkanclima386.bg\/ro\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/balkanclima386.bg\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/balkanclima386.bg\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/balkanclima386.bg\/ro\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/balkanclima386.bg\/ro\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":1,"href":"https:\/\/balkanclima386.bg\/ro\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":2510,"href":"https:\/\/balkanclima386.bg\/ro\/wp-json\/wp\/v2\/pages\/9\/revisions\/2510"}],"wp:attachment":[{"href":"https:\/\/balkanclima386.bg\/ro\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}